Service Delivery & Billing Policy

Our commitment to delivering professional digital marketing, Local SEO, and web design services in a clear and transparent manner.

Service Description

Emarki provides subscription-based and project-based digital services, including but not limited to:

  • Local SEO services
  • Google Business Profile optimization and management
  • Website design and development
  • SEO audits and competitor analysis
  • Ongoing SEO strategy and optimization

Services are designed primarily for home service and contractor businesses operating in the United States.

Pricing and Currency

All services are priced in United States Dollars (USD). Current pricing, plans, or custom proposals are provided directly through our website, sales consultations, or written agreements.

Service Delivery

Most SEO services are delivered on a month-to-month basis. Upon onboarding, clients can expect:

  • An initial review or SEO audit of their website and online presence
  • A defined SEO or web strategy aligned with their service areas
  • Ongoing optimization activities throughout each billing cycle
  • Performance tracking and reporting at agreed intervals

SEO and marketing services are continuous and cumulative, meaning results develop over time rather than instantly.

Billing

Clients are billed in advance at the start of each billing cycle for ongoing services, unless otherwise agreed in writing.

  • The first payment is due at the time of signup or onboarding
  • Subsequent payments are processed automatically on the same calendar date each month
  • Services are delivered only for billing periods that have been paid in full
  • Failure to process payment may result in a pause or suspension of services until payment is received

Cancellation and Refund Policy

Clients may cancel ongoing services at any time.

  • Cancellation requests must be submitted in writing at least 7 days before the next billing date
  • Services remain active until the end of the current billing cycle
  • No prorated refunds are provided for partially completed months

Because SEO and digital marketing involve ongoing work, time, and resource allocation, refunds are not offered for services already rendered.

Customer Support

For questions related to services, billing, or support, clients may contact us through the details provided on the Emarki website.

  • info@emarki.com
  • support@emarki.com

Support hours and response times may vary depending on service level and workload.

Business Operations and Jurisdiction

Emarki operates as a United States–focused digital marketing agency.
All services are governed by applicable U.S. laws and regulations.

We do not knowingly provide services to individuals or businesses located in countries subject to U.S. sanctions, embargoes, or restrictions issued by the U.S. Treasury Department.

Website and Payment Security

Our website uses HTTPS encryption to protect data transmission. All payments are processed through PCI-DSS compliant third-party payment processors. Emarki does not store credit card or payment details on its servers.

Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect personal and business information.

Changes to This Policy

We reserve the right to update this policy as our services, pricing models, or legal requirements change. Updates will be posted on this page.